Galaxy Scout Character Render 01

Licensing

When you purchase our product, you receive a non-exclusive license for personal use only. You may download, print, or convert it into other formats such as images or vectors strictly for your personal reference. Please do not distribute, share, or use our products commercially without explicit permission.

Sharing & Reselling

Our products are licensed for your individual use only. Copying, reselling, renting, or sharing the product with others—whether modified or not—is strictly prohibited. This protects both your investment and our creative work.

Animations Delivery

If you purchase any animations, we will email you a secure link to your personal dashboard within 24 hours. This dashboard will allow you to download your animation files conveniently and securely at any time.

Usage Tips

For the best experience, we recommend using compatible software to view or edit downloaded files. If you’re unsure about file formats or usage, please reach out to us — we’re happy to guide you!

Secure Payment Options

We accept PayPal and Stripe to provide you with fast and secure checkout. These platforms protect your payment information with industry-leading encryption.

Payment Issues

If your payment does not process correctly or you experience errors, please do not hesitate to contact our support team immediately. We will help troubleshoot the problem or offer alternative solutions to complete your purchase.

Billing Information

Make sure your billing details are accurate during checkout to avoid any delays. Receipts and order confirmations will be sent to the email address you provide.

Final Sale Policy

All sales are final—refunds or exchanges are not offered. Please double-check your order details before confirming your purchase.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and order information. We will investigate and work to resolve the issue quickly, including replacements or refunds if necessary.

Why No Refunds?

Because our products are digital and easily duplicated, we cannot accept returns or issue refunds once files are delivered. This helps us protect our intellectual property and continue providing quality products.

We're Here to Help

Your satisfaction is our priority! Whether you need help placing an order, tracking your shipment, or have questions about product usage, our friendly support team is ready to assist you.

Contact Us

You can reach out anytime at contact@bysawr.com. We aim to respond within 24 hours on business days.